Last Updated: September 6, 2023

Terms of Service


  1. You as a self-employed individual or independent contractor for healthcare facilities may independently determine if you provide services to any particular healthcare facility, when you provide services, the amount of time you spend providing services in any given day or week, with whom you contract or do not contract, and the rate at which you will be paid.
  2. ShiftKey provides certain lead generation services between Facilities (as defined in Section 1.3 below) that are seeking healthcare services, and you, a self-employed individual or independent contractor licensed provider of healthcare services, to potentially provide such healthcare services through the use of the Services (as defined in Section 1.6 below).
  3. You acknowledge and agree that ShiftKey is a technology services provider that does not provide healthcare services nor does it employ healthcare providers who utilize its technology programs.
  4. The purpose of this Agreement is to set the terms regarding your access to and use of ShiftKey’s Services and its technology programs which includes: (1) ShiftKey’s online platforms locate at and all pages accessible through such site (“Site”); (2) ShiftKey’s mobile application, and (3) all other read BY CLICKING TO ACCEPT OR AGREE TO THE TERMS OF THIS AGREEMENT WHEN THIS OPTION IS MADE AVAILABLE TO YOU, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THIS AGREEMENT. IF YOU DO NOT WANT TO BE BOUND TO THIS AGREEMENT, INCLUDING THE MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS SET FORTH HEREIN, YOU MUST NOT ACCESS OR USE THE PLATFORM OR SERVICES.
  5. You also acknowledge that you (a) are 18 years of age or older, (b) reside in the United States, but not in the State of California or Massachusetts(which are State where ShiftKey does no business), or any of its territories or possessions, (c) have not been previously suspended or removed from the Platform, or engaged in any activity that could result in suspension or removal from the Platform, (d) do not have more than one Account, and (e) have full power and authority to enter into this Agreement and in so doing will not violate any other agreement to which you are a party. If you are accessing or using the Platform or Services on behalf of another person or entity, you represent that you are authorized to accept this Agreement on that person or entity’s behalf and that the person or entity agrees to be responsible to us if you or the other person or entity violates this Agreement. By using the Platform and/or Services, you represent and warrant that you are of legal age to form a binding contract with ShiftKey and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Platform or Services.

Based on these aforementioned Recitals, which are hereby incorporated into made a part of this Agreement, you and ShiftKey agree as follows:

1. Select Definitions

2. Relationship of the Parties

3. Use of the ShiftKey Services

4. Licensure and Shift Requirements

5. Financial Terms

6. Cancellation Policy

7. Proprietary Rights; License

8. Confidentiality

9. Privacy

10. Insurance

11. Representations and Warranties; Disclaimers

12. Indemnification

13. Limits of Liability; Release

14. Termination

15. Miscellaneous Terms

16. Arbitration of Disputes; Choice of Law; Venue; Forum.

17. Contact